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Terms of use

Machine-translated from Czech for convenience. In case of any discrepancy, the Czech version prevails.

Business terms and conditions

Last update: 2026-06-22

1. Introductory Provisions

These terms and conditions regulate mutual rights and obligations betweenINCOM Corporation s.r.o.(hereinafter referred to as "Poskytovatel") a uživatelem webu incom-b2b.cz.

  • INCOM Corporation s.r.o., ID number: 24190675, VAT number: CZ24190675
  • Registered office: Příčná 1892/4, Nové Město, 110 00 Prague 1
  • Email: info@incom-b2b.cz

2. Definition of terms

  • Uživatel- a natural or legal person who visits the website or uses the services
  • Web - webová stránka incom-b2b.cz
  • Service- products or services offered by the Provider

3. Poskytování služeb

The provider provides services in accordance with the currently valid offer on the website. Details of individual services (price, scope, delivery conditions) are listed in each specific offer.

4. Conclusion of the contract

The contract is concluded when the order is confirmed by the Provider. The contractual relationship is governed by these terms and conditions and Czech law.

5. Price and Payment

The price for the services is indicated with each offer. Payment is made in the manner agreed between the parties (bank transfer, payment card).

6. Withdrawal from the contract

Spotřebitel má právo odstoupit od smlouvy uzavřené distančně do 14 days od jejího uzavření bez udání důvodu (§ 1829 občanského zákoníku).

Withdrawal must be sent in writing to e-mailinfo@incom-b2b.cz.

7. Complaints

Defects in the service must be reported by e-mail without undue delayinfo@incom-b2b.cz. We will handle the complaint within 30 days of receiving it at the latest.

8. Out-of-court settlement of disputes

It is responsible for out-of-court settlement of consumer disputesČeská obchodní inspekce (www.coi.cz).

9. Protection of personal data

The processing of personal data is governed by a separate [Personal Data Protection Policy](./privacy).

10. Final Provisions

Relationships not governed by these terms and conditions are governed by the Civil Code and related regulations. The provider reserves the right to change these terms at any time; will inform about the changes on the website.