Terms of use
Machine-translated from Czech for convenience. In case of any discrepancy, the Czech version prevails.
Business terms and conditions
Last update: 2026-06-22
1. Introductory Provisions
These terms and conditions regulate mutual rights and obligations betweenINCOM Corporation s.r.o.(hereinafter referred to as "Provider") and the user of the website incom-b2b.cz.
- INCOM Corporation s.r.o., ID number: 24190675, VAT number: CZ24190675
- Registered office: Příčná 1892/4, Nové Město, 110 00 Prague 1
- Email: info@incom-b2b.cz
2. Definition of terms
- User- a natural or legal person who visits the website or uses the services
- Web- website incom-b2b.cz
- Service- products or services offered by the Provider
3. Provision of Services
The provider provides services in accordance with the currently valid offer on the website. Details of individual services (price, scope, delivery conditions) are listed in each specific offer.
4. Conclusion of the contract
The contract is concluded when the order is confirmed by the Provider. The contractual relationship is governed by these terms and conditions and Czech law.
5. Price and Payment
The price for the services is indicated with each offer. Payment is made in the manner agreed between the parties (bank transfer, payment card).
6. Withdrawal from the contract
The consumer has the right to withdraw from the contract concluded remotely by14 daysfrom its closure without giving a reason (§ 1829 of the Civil Code).
Withdrawal must be sent in writing to e-mailinfo@incom-b2b.cz.
7. Complaints
Defects in the service must be reported by e-mail without undue delayinfo@incom-b2b.cz. We will handle the complaint no later than 30 days after receiving it.
8. Out-of-court settlement of disputes
It is responsible for out-of-court settlement of consumer disputesCzech Trade Inspection (www.coi.cz).
9. Protection of personal data
The processing of personal data is governed by a separate [Personal Data Protection Policy](./privacy).
10. Final Provisions
Relationships not governed by these terms and conditions are governed by the Civil Code and related regulations. The provider reserves the right to change these terms at any time; will inform about the changes on the website.